Our policies

equipment Policy

Players who attend FFIT Soccer Academy Sessions are expected to wear proper equipment for safety reasons. Players and families take responsibility in ensuring their athlete is dressed appropriately for weather, wearing shin pads with socks covering and appropriate footwear for participation.


Refund policy

  1. Registration Fee
  • A $20 registration/administration fee is non-refundable.
  • Online Payment Fee is non-refundable
  1. Withdrawal Before Program Start
  • Written cancellation received 7 or more days before the first session: Full refund minus the registration fee and online payment processing fee.
  • Cancellation received less than 7 days before the first session: 50% refund of program fees.
  1. Withdrawal After Program Start
  • No refunds once the program has started, except for documented medical reasons.
  1. Medical Withdrawal
  • A prorated refund or account credit may be issued with a doctor’s note.
  • Refund amount will be based on the remaining unused sessions, minus the online payment processing fee.
  1. Missed Sessions
  • No refunds or credits for missed classes due to vacations, scheduling conflicts, or no-shows.  
  1. Program Cancellation
  • If the academy cancels a program, participants will receive a full refund or account credit.  
  1. Refund Requests
  • All refund requests must be submitted by email.
  • Approved refunds will be processed within 14 business days.  


Weather policy

All sessions are expected to go ahead outdoors unless Air Quality reaches 7+ for our location and/or Thunder & Lightning is present the day of, during your childs Training Time. We use Alberta Soccer Association Standards to protect our young athletes.